We always try to give the best service possible, but there may be times when you feel this has not happened. If you have a complaint about the service we provide for you, please phone or write to our Practice Manager. She will take full details of complaint and decide how best to undertake the investigation. We will take ALL complaints seriously.
Should you wish to do so, your complaint can be sent direct by the following means;
BY POST: NHS England, PO Box, 16738, Redditch, B97 9PT
ELECTRONICALLY: Commissioning Board's email address: firstname.lastname@example.org.
PLEASE WRITE: 'for the attention of the Complaints Manager' IN THE SUBJECT BOX
BY TELEPHONE: 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding Bank Holidays